















We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.
"My husband I had a fantastic time. Cruise was to celebrate our 48 anniversary, we both loved it. Everything was just right, food was Superb. We both enjoy it. All the staff were amazing. The views were breathtaking. The vessel itself was magnificent with Clearview glass, Thank you so much for such a beautiful experience. Thank you guys, for a lovely time."
"Lovely evening. Everything was relaxed and we felt not rushed and we felt valued as a customer. Thank you."
"Thank you very much for the wonderful evening. Everything was excellent — the staff were very polite, the quality of the food and service was outstanding, and the programs that were performed were truly enjoyable and delightful."
"I was very pleased with the service well done it was very spacious Where my group were all comfortable to move around. I love it and will sure would go again on this cruise in the future."
"It was a very enjoyable night! It was truly an amazing experience!! Highly recommended!!!"
"We were celebrating our anniversary and this was a perfect “date”night. The staff were very attentive and helpful and the 2 hours was a good amount of time. We were given a complimentary glass of sparkling wine which was lovely. The boat was beautiful and very comfortable. Would definitely recommend it."
"The overall experience was excellent. Both my husband and I had a very enjoyable evening. There’s nothing to fault!"
"Could not fault. Loved every minute of the cruise."
"I was bringing friends who were visiting Australia for the first time from Maui, Hawaii. Thank you for a great night..They enjoyed every minute of it."
"The crew and the service were excellent. We had a lovely time. It was a nice experience."
"The staff were amazing. Juliana was so friendly and informative. The bartender (sadly I don’t remember his name) was also so friendly and kind. We had such a great experience!"
"Excellent experience with the cruise and staff! Highly recommend it!"
As the sun goes down on Sydney, the bustling harbour sheds its cocoon to bring out its dazzling beauty. A luxury dinner cruise on Sydney Harbour is just what you need to unwind yourself and enjoy the gorgeous view of the illuminated city skyline.
Read MoreYes, you could celebrate at a restaurant, your living room, or office, but will anyone remember it a year from now? Probably not! For a celebration that truly stands out, step aboard a dinner cruise on Sydney Harbour and celebrate like there’s no tomorrow. Be it anniversaries, birthday parties, ...
If Vivid Sydney 2024 marks your official initiation into this extraordinary annual festival, and you're wondering how to navigate it all, fret not. We've got you covered! In this blog, we will brief you about everything you need to know about Vivid Sydney before you experience it yourself. Come o...
The holiday season is a time of joy, gratitude, and giving. As the festive spirit begins to spread its magic, it's the perfect opportunity for firms in Sydney to show their employees how much they value their hard work and dedication.